Skip to main content

Usability QA With Smart Home Devices

Usability QA With Smart Home Devices

By Jon Siswick-Clark

Smart Home devices are still a relatively new form of tech, but the market is now being flooded as the demand for Smart Home products is increasing at an exponential rate. While many such products are innovative and of high quality, many are lagging behind their competitors. While the actual "smart" device may be well designed and manufactured, the accompanying web or mobile apps are often severely lacking in several key areas. This negatively impacts the end-user experience and can be the deciding factor between a product's success or failure.

Smart Home devices range from light switches, thermostats, security systems and even fully functioning robots. Smart technology is being implemented pretty much everywhere in the home right now, and this trend shows no sign of slowing. While the diversity of Smart Home products varies quite considerably, a key factor in its overall success must be "usability". In a highly-competitive market place, any product that is not intuitive to use, the customer will simply switch to a competitor's product... fact!

Traditional usability testing will be isolated to a specific web app or mobile app. However, with smart home devices, usability testing must encompass the entire product, i.e. the device itself and its accompanying apps. For smart home devices that have been usability tested to a high level, this will result in the user having a positive experience while using the product.

A good QA company will evaluate a smart home device and its associated web or mobile apps along with any supporting documentation. From there, appropriate test approaches and methodologies can be defined and documented into a formal test plan. An optional suite of test cases will then often be designed. Many usability issues are often seen during the on boarding process. As this is the area that is used to typically set-up a new smart home device, it is of paramount importance that the user has a positive experience here.

By methodically working through not only the on-boarding, but all end-user workflows, user scenarios, supporting help/documentation etc. the testing can discover all usability issues which can be clearly documented for all product stakeholders to evaluate. The development team can then work with the usability defect reports to resolve the issues. Usability testing should ideally be performed before the product is launched, however as most smart home devices and their associated apps can be upgraded with new firmware/software updates, usability testing can also be highly effective after the product's initial launch. http://www.testing4success.com is one of the leading QA providers in North America. We have the knowledge and experience to ensure that your Web, Mobile, Smart Device or Wearable Tech product can be released with total confidence. Unlike other QA providers, all of our QA is performed entirely in-house by professional testers, at our headquarters in British Columbia, Canada.

Article Source:  Usability QA With Smart Home Devices

Labels

Labels:

Comments

Post a Comment

Informations From: Taun17

Popular posts from this blog

Kecemburuan semacam ini

Jacey melemparkan cangkir kopi kaca, (Mug Kaca Berinsulasi Dinding Ganda Zwilling), melintasi dapur. Itu menghantam dinding yang baru dicat (Behr, Sweet Coconut Milk, M230), dan hancur menjadi triliunan kepingan. "Inilah yang telah kamu lakukan pada kami!" teriaknya, suaranya berderak karena cemburu, kuku jarinya yang terawat (Orly Cold As Ice - perawatan bernapas + warna) menusuk udara ke arah tumpukan puing-puing kaca. Blayne menundukkan kepalanya, dagu keduanya mengenai dadanya terlebih dahulu. "Maaf, sayang," gumamnya. "Maaf?! Maaf!" Dia mengambil sekotak Wheat Thins dan mengangkatnya di atas kepalanya. "Tolong jangan melempar yang lain!" Blayne memohon, berdiri dari posisi setengah duduk di bangku logam di dapur. Ini adalah bangku yang sangat tidak nyaman (Bangku Meja Grejsi dengan Bingkai Logam), tetapi Jacey menyukai cara logam itu memantulkan sinar matahari di sore hari, jadi itulah yang dia beli. Dia mencondongkan tubuh ke arahnya,...
Post a Comment
Read more

Thirteenth step

My grandmother attends the church basement on Tuesday evenings. I saw him there among the metal folding chairs and antique coffee pots, his figure trembling under the fluorescent lights that buzzed like dying insects. She wears the same powder blue pullover she was buried in, the one with pearl buttons that catch the light like little moons. Others can't see it, of course. They just feel a sudden chill as they pass by where she is, or smell the ghostly smell of her Shalimar perfume mixing with the smell of burnt coffee that never leaves these rooms. But I see clearly. He's been following me to AA meetings for three months since I got my first white chip after five years of being back in the bottle. "Your grandmother was my godmother in 1985," old Pete told me after tonight's meeting, hands shaking as he poured a seven-pack of Sweet'n Low into his coffee. "Toughest godmother I ever had. She saved my life." "Mine, too," I said, not specif...
Post a Comment
Read more

A-Z of Corporate Governance Law

Corporate governance law can be seen as the law that states the way a company is regulated and managed. Any student of law must have a clear idea about the corporate governance law. This article provides an insight into the law, along with its importance. Corporate governance law  describes how a company will be managed and governed. This topic is an important one for any student pursuing a degree in law. They may also receive academic papers to write on it. Hence, individuals should be clear about this law. The article aims at clarifying the idea behind the law and why it is important. What exactly is corporate governance law? A business is directed and controlled by the system of corporate governance. It is a process for governing a company, establishing the policies, customs, and laws for all employees, starting from the highest to the lowest levels. It states the distribution of responsibilities and rights among the various participants in a company like the di...
111 comments
Read more